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Search Results Page 6 of 16

Location & Region : Name Westport
Location : Location US-CT-Westport
SEASONAL FRIENDS & FAMILY   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-CT-Westport
Location & Region : Name Scarsdale
Location : Location US-NY-Scarsdale
SEASONAL FRIENDS & FAMILY   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-NY-Scarsdale
Location & Region : Name Dedham
Location : Location US-MA-Dedham
SEASONAL FRIENDS & FAMILY   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-MA-Dedham
Location & Region : Name Brookline
Location : Location US-MA-Boston
SEASONAL FRIENDS & FAMILY   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-MA-Boston
Location & Region : Name Cambridge
Location : Location US-MA-Cambridge
SEASONAL FRIENDS & FAMILY   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-MA-Cambridge
Location & Region : Name Santa Barbara
Location : Location US-CA-Santa Barbara
SEASONAL CUSTOMER SERVICE ASSOCIATE   The Seasonal Customer Service Associate (CSA) is responsible for embodying our core values and providing a friendly, fun, solutions-focused, differentiated experience to every customer in our stores during the holiday season.   A Seasonal CSA will receive focused training to perform the following key functions during our busiest season of the year, and can expect that the majority of their time will be focused in the following three areas. This list is not exhaustive, and is subject to change depending on the needs of the business.     Demo While zoned in the Demo role, a Seasonal CSA is responsible for giving every customer a genuine, enthusiastic greeting, telling them about current store activities or promotions, and demonstrating the current focus product. Ring While zoned at the Cash Wrap, a Seasonal CSA is responsible for providing customers with a pleasant, quick and accurate cash wrap experience, offering to order anything they were unable to find in the store, encouraging them to join our Customer Registry, suggesting at least one add-on item, and giving them a reason to come back. Replen While zoned to perform shipment or replenishment activities, a Seasonal CSA is responsible for keeping the store easy to shop by processing shipments efficiently, per Paper Source standards, as well as keeping the sales floor full throughout the day by actively replenishing the presentation, outstock and understock of key categories (gift, wrap, cards), as directed by the Manager on Duty. Core Values A Seasonal CSA at Paper Source interprets their daily responsibilities always through the lens of these Core Values. They inform everything we do.   · Customer Centricity · knows the customer and their needs · serves the customers · understands that the customer can be employees and internal partners · Creativity · innovative · curious · embraces change · Collaborative Leadership · respectful · trusting · compassionate · acts with integrity · Entrepreneurial Spirit · accountable for their own performance · agile and responsive · resourceful in problem-solving · Passion for the Brand · contagious enthusiasm for our history, stores, products, and employees Requirements - availability to work a flexible schedule that meets the needs of the holiday business season, which will require evening and weekend shifts - ability to maneuver around the sales floor and stockroom. will require prolonged standing and occasional bending, twisting, reaching, kneeling, and potentially stairs - ability to work with/near cleaning chemicals and various art supplies     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-CA-Santa Barbara
Location & Region : Name Cambridge
Location : Location US-MA-Cambridge
Sales Lead     Reports to: Store Manager Supports: Store Team Key Relationships: Store Team and District/Regional Support   Position Summary: As a Sales Lead, you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support CSAs, developing their expertise to be successful in their Paper Source careers. In your role, you support the store/POD and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.   Behaviors and Responsibilities (What you’ll do in this role): - Prioritize customer experience above all else. - Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. - Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shop-able, and inviting presentation. - Demonstrate proficient selling using key campaigns and services, such as new item launches, promotions, and enterprise orders, etc. to actively sell and engage in conversation with every customer. - Help to develop employees by sharing your knowledge with them to support their confidence and understanding regarding the different areas in the store. - Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. - Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. - Communicate effectively, collaboratively, and comfortably through and with others. - Give feedback honestly and respectfully. - Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) - Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store’s performance targets. - Lead merchandising and replenishment efforts during assigned MOD periods. - Open and close the building, ensuring the safety of our employees and customers. - Protect company assets by adhering to all processes in controlling shrink, expense and payroll.   Key Characteristics (Who you are):   All Paper Source employees: Demonstrate ethical conduct, safety, and compliance with our policies and processes. They treat all of our diverse customers and teammates with respect, maintain confidentiality when appropriate, and make an effort to assume positive intent in all interactions.   They also: - - Enjoy working with people and engaging with others. - Demonstrate initiative and problem-solving ability. - Are great team-players with a positive and can-do attitude. - Accept responsibility and execute all assignments correctly and with care. - Accept coaching and feedback from others openly. - Are adaptable, energized by working in an ever-changing environment.   Plus, great Sales Lead candidates: - - Remain calm when situations escalate, able to focus on de-escalation and problem-resolution. - Are able to shift gears quickly, prioritize, and multi-task. - Use good judgment and make good decisions. Knowledge and Experience (What you may already have done) - Demonstrated passion about customer service and knowledge and/or a desire to learn about our brand/products. - Demonstrated ability to clearly and respectfully communicate and express oneself. - Demonstrated desire to lead and help train others.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-MA-Cambridge
Location & Region : Name Preston Royal
Location : Location US-TX-Dallas
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customers’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met. Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.     Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-TX-Dallas
Location & Region : Name Uvillage
Location : Location US-WA-Seattle
Sales Lead     Reports to: Store Manager Supports: Store Team Key Relationships: Store Team and District/Regional Support   Position Summary: As a Sales Lead, you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support CSAs, developing their expertise to be successful in their Paper Source careers. In your role, you support the store/POD and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.   Behaviors and Responsibilities (What you’ll do in this role): - Prioritize customer experience above all else. - Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. - Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shop-able, and inviting presentation. - Demonstrate proficient selling using key campaigns and services, such as new item launches, promotions, and enterprise orders, etc. to actively sell and engage in conversation with every customer. - Help to develop employees by sharing your knowledge with them to support their confidence and understanding regarding the different areas in the store. - Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. - Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. - Communicate effectively, collaboratively, and comfortably through and with others. - Give feedback honestly and respectfully. - Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) - Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store’s performance targets. - Lead merchandising and replenishment efforts during assigned MOD periods. - Open and close the building, ensuring the safety of our employees and customers. - Protect company assets by adhering to all processes in controlling shrink, expense and payroll.   Key Characteristics (Who you are):   All Paper Source employees: Demonstrate ethical conduct, safety, and compliance with our policies and processes. They treat all of our diverse customers and teammates with respect, maintain confidentiality when appropriate, and make an effort to assume positive intent in all interactions.   They also: - - Enjoy working with people and engaging with others. - Demonstrate initiative and problem-solving ability. - Are great team-players with a positive and can-do attitude. - Accept responsibility and execute all assignments correctly and with care. - Accept coaching and feedback from others openly. - Are adaptable, energized by working in an ever-changing environment.   Plus, great Sales Lead candidates: - - Remain calm when situations escalate, able to focus on de-escalation and problem-resolution. - Are able to shift gears quickly, prioritize, and multi-task. - Use good judgment and make good decisions. Knowledge and Experience (What you may already have done) - Demonstrated passion about customer service and knowledge and/or a desire to learn about our brand/products. - Demonstrated ability to clearly and respectfully communicate and express oneself. - Demonstrated desire to lead and help train others.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-WA-Seattle
Location & Region : Name Portland
Location : Location US-OR-Portland
Sales Lead     Reports to: Store Manager Supports: Store Team Key Relationships: Store Team and District/Regional Support   Position Summary: As a Sales Lead, you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support CSAs, developing their expertise to be successful in their Paper Source careers. In your role, you support the store/POD and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.   Behaviors and Responsibilities (What you’ll do in this role): - Prioritize customer experience above all else. - Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. - Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shop-able, and inviting presentation. - Demonstrate proficient selling using key campaigns and services, such as new item launches, promotions, and enterprise orders, etc. to actively sell and engage in conversation with every customer. - Help to develop employees by sharing your knowledge with them to support their confidence and understanding regarding the different areas in the store. - Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. - Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. - Communicate effectively, collaboratively, and comfortably through and with others. - Give feedback honestly and respectfully. - Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) - Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store’s performance targets. - Lead merchandising and replenishment efforts during assigned MOD periods. - Open and close the building, ensuring the safety of our employees and customers. - Protect company assets by adhering to all processes in controlling shrink, expense and payroll.   Key Characteristics (Who you are):   All Paper Source employees: Demonstrate ethical conduct, safety, and compliance with our policies and processes. They treat all of our diverse customers and teammates with respect, maintain confidentiality when appropriate, and make an effort to assume positive intent in all interactions.   They also: - - Enjoy working with people and engaging with others. - Demonstrate initiative and problem-solving ability. - Are great team-players with a positive and can-do attitude. - Accept responsibility and execute all assignments correctly and with care. - Accept coaching and feedback from others openly. - Are adaptable, energized by working in an ever-changing environment.   Plus, great Sales Lead candidates: - - Remain calm when situations escalate, able to focus on de-escalation and problem-resolution. - Are able to shift gears quickly, prioritize, and multi-task. - Use good judgment and make good decisions. Knowledge and Experience (What you may already have done) - Demonstrated passion about customer service and knowledge and/or a desire to learn about our brand/products. - Demonstrated ability to clearly and respectfully communicate and express oneself. - Demonstrated desire to lead and help train others.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-OR-Portland
Location & Region : Name South Coast Plaza
Location : Location US-CA-Costa Mesa
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-CA-Costa Mesa
Location & Region : Name Annapolis
Location : Location US-MD-Annapolis
Sales Lead     Reports to: Store Manager Supports: Store Team Key Relationships: Store Team and District/Regional Support   Position Summary: As a Sales Lead, you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support CSAs, developing their expertise to be successful in their Paper Source careers. In your role, you support the store/POD and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.   Behaviors and Responsibilities (What you’ll do in this role): - Prioritize customer experience above all else. - Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. - Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shop-able, and inviting presentation. - Demonstrate proficient selling using key campaigns and services, such as new item launches, promotions, and enterprise orders, etc. to actively sell and engage in conversation with every customer. - Help to develop employees by sharing your knowledge with them to support their confidence and understanding regarding the different areas in the store. - Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. - Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. - Communicate effectively, collaboratively, and comfortably through and with others. - Give feedback honestly and respectfully. - Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) - Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store’s performance targets. - Lead merchandising and replenishment efforts during assigned MOD periods. - Open and close the building, ensuring the safety of our employees and customers. - Protect company assets by adhering to all processes in controlling shrink, expense and payroll.   Key Characteristics (Who you are):   All Paper Source employees: Demonstrate ethical conduct, safety, and compliance with our policies and processes. They treat all of our diverse customers and teammates with respect, maintain confidentiality when appropriate, and make an effort to assume positive intent in all interactions.   They also: - - Enjoy working with people and engaging with others. - Demonstrate initiative and problem-solving ability. - Are great team-players with a positive and can-do attitude. - Accept responsibility and execute all assignments correctly and with care. - Accept coaching and feedback from others openly. - Are adaptable, energized by working in an ever-changing environment.   Plus, great Sales Lead candidates: - - Remain calm when situations escalate, able to focus on de-escalation and problem-resolution. - Are able to shift gears quickly, prioritize, and multi-task. - Use good judgment and make good decisions. Knowledge and Experience (What you may already have done) - Demonstrated passion about customer service and knowledge and/or a desire to learn about our brand/products. - Demonstrated ability to clearly and respectfully communicate and express oneself. - Demonstrated desire to lead and help train others.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-MD-Annapolis
Location & Region : Name F Street, Washington, DC
Location : Location US-DC-Washington
Sales Lead     Reports to: Store Manager Supports: Store Team Key Relationships: Store Team and District/Regional Support   Position Summary: As a Sales Lead, you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you mentor and support CSAs, developing their expertise to be successful in their Paper Source careers. In your role, you support the store/POD and work collaboratively within it to ensure the best experience, making sure our customers are satisfied and come back to shop again and again.   Behaviors and Responsibilities (What you’ll do in this role): - Prioritize customer experience above all else. - Create memorable shopping experiences where customers look forward to coming back to shop again because of the consistent, friendly and informed service that you provide and model for the store team. - Ensure a vibrant store through the flawless execution of Visual Merchandising & Replenishment standards, showing a commitment to maintaining a neat, tidy, shop-able, and inviting presentation. - Demonstrate proficient selling using key campaigns and services, such as new item launches, promotions, and enterprise orders, etc. to actively sell and engage in conversation with every customer. - Help to develop employees by sharing your knowledge with them to support their confidence and understanding regarding the different areas in the store. - Ensure the efficient execution of store operations by directing work with timely management of receiving, returns and other day-to-day processes, understanding issues of shrink and expenses when running the store. - Identify opportunities for continuous improvement in operations, communicating and sharing with your team and pod to enhance the store experience for both customers and fellow employees. - Communicate effectively, collaboratively, and comfortably through and with others. - Give feedback honestly and respectfully. - Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) - Drive results during assigned Manager on Duty (MOD) segments - delivering sales and behaviors that meet the store’s performance targets. - Lead merchandising and replenishment efforts during assigned MOD periods. - Open and close the building, ensuring the safety of our employees and customers. - Protect company assets by adhering to all processes in controlling shrink, expense and payroll.   Key Characteristics (Who you are):   All Paper Source employees: Demonstrate ethical conduct, safety, and compliance with our policies and processes. They treat all of our diverse customers and teammates with respect, maintain confidentiality when appropriate, and make an effort to assume positive intent in all interactions.   They also: - - Enjoy working with people and engaging with others. - Demonstrate initiative and problem-solving ability. - Are great team-players with a positive and can-do attitude. - Accept responsibility and execute all assignments correctly and with care. - Accept coaching and feedback from others openly. - Are adaptable, energized by working in an ever-changing environment.   Plus, great Sales Lead candidates: - - Remain calm when situations escalate, able to focus on de-escalation and problem-resolution. - Are able to shift gears quickly, prioritize, and multi-task. - Use good judgment and make good decisions. Knowledge and Experience (What you may already have done) - Demonstrated passion about customer service and knowledge and/or a desire to learn about our brand/products. - Demonstrated ability to clearly and respectfully communicate and express oneself. - Demonstrated desire to lead and help train others.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S.   Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings.    State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. 
Job Locations
US-DC-Washington
Location & Region : Name Raleigh
Location : Location US-NC-Raleigh
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-NC-Raleigh
Location & Region : Name Richmond
Location : Location US-VA-Richmond
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-VA-Richmond
Location & Region : Name Princeton
Location : Location US-NJ-Princeton
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-NJ-Princeton
Location & Region : Name River North
Location : Location US-IL-Chicago
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-IL-Chicago
Location & Region : Name Murray
Location : Location US-UT-Murray
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-UT-Murray
Location & Region : Name Santa Monica
Location : Location US-CA-Santa Monica
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-CA-Santa Monica
Location & Region : Name Oak Brook
Location : Location US-IL-Oak Brook
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer.  Essential Job Responsibilities and Accountabilities  Models the Paper Source Customer Service Experience - Consistently perform all steps of the Customer Service Initiative (CREATE): - Connect with every customer by greeting them warmly, asking open-ended questions and engaging them in product related conversations. - Respond to customers’ immediate needs - Explore your customrs’ needs and demonstrate products at the demo table, on the sales floor and at the custom print station. - Add relevant products to complete the project, take it to the next level and help with their whole checklist. - Thank every customer regardless of purchase. - Empower customers to complete their creative projects at home and build customer loyalty - Exhibits an attitude that is one of positive, can do and customer first with all customers. - Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with the Paper Source policy; sales, returns, gift certificates, special orders, etc. - Maintain store operations and visual merchandising standards to ensure a ‘grand opening’ look and feel to our customers. Inspire customers through impressive product knowledge - Inspire our customers about Paper Source’s unique product offerings through product stories, understanding and selling of our core businesses such as cards and envelopes and custom printing. - Demonstrate consistent selling behaviors that inspire our customers towards a greater connection with our products through registration and selling of workshops and special events to company goals. - Understand customers’ needs and projects to be able to make meaningful suggestions for additional purchases to achieve company goals. - Complete all required training modules and have a clear understanding of all available tools and resources to enhance the selling experience. Drives sales and profitability through Key Performance Indicators - Sells the benefits associated with capturing email addresses in our customer registry. - Provide feedback to store management on customer requests, reaction to merchandise and store environment. - Utilizes company tools and works with customer to suggest add-ons to ensure store sales goals, workshop goals, and ADT and UPT goals are met.   Requirements - Demonstrated passion for Paper Source, our products, and providing extraordinary customer service. - Arts and crafts background preferred with minimum of 1 year in retail or service related industry. - Availability to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts. - Ability to effectively maneuver around sales floor and stockroom. May include repetitive bending, prolonged standing, twisting, stooping and stairs and lifting of up to 30 pounds. - Ability to work with /around cleaning chemicals and various art supplies.   Paper Source, Inc. participates in E-Verify and will provide the federal government with your Form I-9  information to confirm that you are authorized to work in the U.S. Applicants in AL, AZ, GA, MS, NC, SC, TN, and UT to review E-Verify and Right To WorkEnglish/Spanish postings. State / City Compliance: Paper Source, Inc. will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Locations
US-IL-Oak Brook