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Location & Region : Name Chicago Headquarters
Location : Location US-IL-Chicago
­­­­­­­­­­­­­­­­­­­­­­­­­Store Operations Analyst Intern – Fall 2021  Position Summary     Based in our downtown Chicago, IL Loop headquarters, the Store Operations Analyst Intern has an opportunity to work alongside the Store Operations team in all functions related to sales performance, promotional analysis, labor allocation and usage, brand initiatives and other projects. This is an exciting opportunity for anyone interested in pursuing a career in business management, finance, marketing or a related field and is designed to add value to your development as a professional in the field.    Learning Experiences and Exposure Include:  - Perform analysis and create reporting, both recurring and ad hoc, to support the Store Operations Team - Data processing, analysis and execution of the analytical planning for labor modeling, labor allocation, and brand initiatives - Testing and review of current internal systems - Reconciliation of select budgets - Establish working relationships with cross functional partners, regional, district and store managers   We are looking for assertive, energetic and creative people to join our team and have the following skills - Experience with Excel, Microsoft Word and Publisher - Effective organizational skills for managing multiple tasks at once - Detail oriented and self-starter - Career interests in business management, finance, marketingor a related field - Ability to interact and engage cross-functional teams with exceptional written and verbal communication skills. - Candidate must have high degree of flexibility and a track record of quickly adapting to an ever-changing environment. - Candidate must display a positive, can-do attitude and must be an active team player. - Creative and innovative thinker   Requirements - Must be at least 18 years of age and enrolled in your sophomore, junior or senior year at an accredited college or university. - Must be able to receive college credit. - Must be able to work from our downtown Chicago Loop headquarters
Job Locations
US-IL-Chicago
Location & Region : Name Denver
Location : Location US-CO-Denver
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer. 
Job Locations
US-CO-Denver
Location & Region : Name Kansas City
Location : Location US-MO-Kansas City
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer. 
Job Locations
US-MO-Kansas City
Location & Region : Name La Jolla
Location : Location US-CA-La Jolla
Customer Service Associate This position reports to the Store Management TeamPosition Summary The Customer Service Associate must exhibit a passion to learn about our products and services and demonstrate a desire to share that knowledge with our customers. The Customer Service Associate’s #1 priority at all times is the customer. 
Job Locations
US-CA-La Jolla
Location & Region : Name Brentwood
Location : Location US-TN-Brentwood
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-TN-Brentwood
Location & Region : Name South Coast Plaza
Location : Location US-CA-Costa Mesa
Assistant Store Manager(FT 40 hours)This position reports to the Store Manager Position Summary The Assistant Store Manager supervises and motivates the Shift Supervisors and Customer Service Associates, inspiring them to model the customer service experience in order to drive sales and exceed customer expectations. Assistant Store Managers must promote an engaging and positive work environment that fosters open communication, encourages teamwork and inspires creativity.
Job Locations
US-CA-Costa Mesa
Location & Region : Name Pikesville
Location : Location US-MD-Pikesville
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-MD-Pikesville
Location & Region : Name Warehouse
Location : Location US-IL-Forest Park
Senior Manager - Operations   This position reports directly to the VP of Supply Chain.  The position requires a strong, collaborative business relationship with Human Resources, Store Operations, Retail Store Managers, Production Manager and Customer Service Manager. This position will be based out of the Paper Source Distribution Facility (7801 Industrial Drive, Forest Park, IL 60130).   Position Summary:   Responsible for support in the execution of all the daily activities required to manage shift responsibilities across Inbound (receiving, put away/replenishment and ticketing) or Outbound (pick, pack and ship) operations in the distribution center. Responsible for assisting in the staffing, training, and scheduling of all shift warehouse personnel in the departments outlined, while maintaining strict adherence to payroll budget, planning hours to achieve productivity goals and effectively manage fluctuating levels of work. Maintain a safe and healthy work environment for all employees, including compliance to all OSHA and Safety regulations and guidelines.  Provide 100% customer satisfaction by providing same day shipment of all customer and store orders ensuring accuracy, proper packaging, using efficient and cost-effective transportation modes.   Essential Job Responsibilities and Accountabilities:   - Provide hands-on supervision for staff and associates to maximize productivity and accuracy in their job functions by spending no less than 90% of his/her time on the warehouse floor. Utilizes weekly benchmark reports, performance posting, and goal setting to measure and communicate the results of performance to your team - Plan daily workloads to ensure all customer/store orders will be 100% shipped the same day. Provide guidance to receiving, put-away/replenishment and ticketing that stays with established metrics of a 48-hour turn. - Support the standards with the warehouse personnel to drive a customer focused environment. - Supervises daily processes to ensure all Key Performance Indicator (KPI) metrics are met or exceeded - Provide direction and assistance to warehouse associates by clarifying questions pertaining to job assignments and resolving issues - Guide, Coach Mentor Supervisors to assist in meeting all departmental expectations to effectively drive results - Standardize the current metrics system to report, analyze and improve performance based on business needs     - Develop SOP’s to help strengthen product and system knowledge - Develop and maintain strong relationships with store associates and corporate level employees - Implement principles consistently with team - Assist in training, developing and managing a group of 10-25 associates in non-exempt positions.  Monitor and enhance individual performance through clearly defined expectations, training, coaching and mentoring to achieve desired results - Participate in the Paper Source Safety program, using the monthly Safety and Health Survey, to provide a safe work environment and comply with all Federal, State and OSHA and safety regulations - Instill a “5S” cleanliness culture throughout the facility - Provides training and certification prior to an employee being permitted to operate and monitors all employees’ use of Industrial Powered equipment in the facilities. (Forklifts, Order Pickers, etc.)  Establishes a program to provide recurrent training every 2 years. - Provides accurate and timely reporting of warehouses activities using the current Distribution Center Business Metrics report, any other benchmark reporting spreadsheets, and other reports as may be required and outlined from time to time. - Complies with the logistics and distribution center budgetary constraints for the warehouse and monitors all controllable expenses such as Overtime, Salary, Temporary help, Supplies, LTL costs, UPS/FedEx costs, Facility Maintenance expense, etc. - Other duties and assignments that may be required or necessitated as a result of change in the job requirements.   Requirements: - 2-4 years focus in Distribution Center operations with Store, Direct to Consumer and Business to Business applications is desired - 2-4 years functional Knowledge and experience in conducting metric driven analysis and accountability - Ability to communicate clearly, thoroughly and professionally across business channels - Bilingual (Spanish) communication skills a plus - Demonstrated competence in the use of Microsoft Operating Systems - Understanding Process Improvement/Six Sigma processes a plus - Bachelor’s Degree in business, Supply Chain, Accounting, Finance or Economics preferred - Ability to proactively identify challenges and arrive at optimum solutions to achieve success - Experience using and implementing Warehouse Management Systems (WMS) - Have a working knowledge of Distribution Center processes and functions  - Be prepared to work multiple shifts, as required by business need.  
Job Locations
US-IL-Forest Park
Location & Region : Name Ardmore
Location : Location US-PA-Ardmore
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-PA-Ardmore
Location & Region : Name SoHo - Marché
Location : Location US-NY-New York
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-NY-New York
Location & Region : Name Reston
Location : Location US-VA-Reston
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-VA-Reston
Location & Region : Name The Bloc, Downtown Los Angeles
Location : Location US-CA-Los Angeles
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-CA-Los Angeles
Location & Region : Name Pasadena
Location : Location US-CA-Pasadena
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-CA-Pasadena
Location & Region : Name Cobble Hill
Location : Location US-NY-Brooklyn
Shift Supervisor (Full-time, eligible for benefits, bonus and vacation)This position reports to the Store Management Team Position Summary The Shift Supervisor supports the Store Management team through performing daily operations, executing store plans and motivating the team to achieve sales goals and acts as a role model for the Customer Service Associates by consistently modeling the company Customer Service standards. The Shift Supervisor assumes responsibility of all store operations when Store Management personnel are out of the store. 
Job Locations
US-NY-Brooklyn
Location & Region : Name La Jolla
Location : Location US-CA-La Jolla
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-CA-La Jolla
Location & Region : Name 25th & 7th Ave
Location : Location US-NY-New York
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-NY-New York
Location & Region : Name 64th & Lexington Ave
Location : Location US-NY-New York
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-NY-New York
Location & Region : Name 21st & 6th Ave
Location : Location US-NY-New York
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-NY-New York
Location & Region : Name Ardmore
Location : Location US-PA-Ardmore
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-PA-Ardmore
Location & Region : Name Keystone
Location : Location US-IN-Indianapolis
Key Holder Job Description This position reports to the Store or Pod Manager   Position Summary The Keyholder is responsible for the overall sales and customer service during their assigned shifts. The Keyholder supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectations through leading by example, providing effective feedback and recognizing accomplishments.  The Keyholder also supports in maintaining sound Store Operations and creating a safe work and shopping environment.
Job Locations
US-IN-Indianapolis